Home security and burglary prevention
Improve home security with practical steps for doors, windows, visitors and time away, while keeping access safe for the people who live there.
How this guide was prepared
Purpose: urgent guidance · Level: detailed
Checked by: Does Your Duck Quack. Sources are linked below; seek professional advice for individual circumstances.
The short answer
What to do first
Improve home security with practical steps for doors, windows, visitors and time away, while keeping access safe for the people who live there.
Start here: Check that doors and accessible windows close properly and that the resident can operate them safely. Keep keys in a consistent place that is reachable but not visible or accessible from outside. Do not leave a key under a mat or in an obvious hiding place. If a person uses a key safe, agree who may know the code, how it is changed and how access is logged; see the key-safes guide. Any security change must still allow the person to leave quickly and allow carers or emergency responders to enter as agreed.
Do not wait: Call 999 if a burglary is happening now, the intruder may still be inside, or anyone is in immediate danger. For a past break-in, call 101 or report online.
Visual guides
See the decision at a glance
- 1. Secure accessKeep doors and windows secure while ensuring the resident can leave safely.
- 2. Verify callersDo not open the door to unexpected visitors until their identity is checked.
- 3. Protect keysKeep keys out of sight and agree who may use any key-safe code.
- 4. Ask locallyContact local police or fire services about available home-safety advice.
- Crime happening nowCall 999 if a crime is happening or someone is in immediate danger.
- Past incidentUse 101 or the online police route when there is no immediate danger.
- Possible evidenceAvoid touching disturbed items until police advise what to do.
Scope of this guide
This guide helps you understand the options and questions to ask. It is not personal medical, legal or financial advice. Check the official sources for your nation and seek qualified help for high-stakes decisions.
Call 999 for a life-threatening emergency. For an urgent problem that is not clearly life-threatening, use the official NHS urgent-care route for the UK nation you are in. Have the address, symptoms, onset time, medicines and allergies ready.
Who this guide is for
Older people and disabled residents who want practical security without losing safe access, privacy or control over their home.
Feeling secure at home matters, particularly if mobility, sight, hearing or memory has changed. Home security should reduce unwanted access without making it harder for the resident to leave, answer a genuine visitor or get help in an emergency. Start with simple habits and the person’s priorities. If you are supporting someone else, ask permission before changing locks, moving keys or arranging monitoring. This guide covers general prevention, safer visits and what to do after a concern; it does not promise that any measure can prevent every crime.
What to do now
1. Make everyday entry and exit safer
Check that doors and accessible windows close properly and that the resident can operate them safely. Keep keys in a consistent place that is reachable but not visible or accessible from outside. Do not leave a key under a mat or in an obvious hiding place. If a person uses a key safe, agree who may know the code, how it is changed and how access is logged; see the key-safes guide. Any security change must still allow the person to leave quickly and allow carers or emergency responders to enter as agreed.
2. Plan for callers and unexpected visitors
A person does not have to open the door to someone they do not recognise. A door viewer, chain or speaking through a closed door can help, but only if it is comfortable and accessible for the resident. Genuine workers should accept that the person wants to verify their identity independently. Do not let a stranger rush the conversation or distract the resident while another person enters. Agree a simple household phrase or trusted-contact plan if that helps, and avoid sharing personal or banking information at the door.
3. Reduce avoidable opportunities
Lock doors and windows when leaving, even for a short time, and keep valuables and house keys away from letterboxes or windows. Ask a trusted neighbour or keyholder to collect post or notice an unusual problem if the resident wants that support. Avoid advertising time away in public. Secure sheds and outbuildings where possible, and keep access routes clear. These measures are practical habits rather than guarantees; consider what is manageable rather than overwhelming the resident with a long checklist.
4. Balance security with access and dignity
An alarm, camera or sensor may reassure some people, but it can affect privacy and should not be installed without considering consent, capacity and the views of people who live or work in the home. Less intrusive steps may be enough, such as a trusted keyholder, improved lighting, a door chain or agreed check-in calls. If a person needs care visits, coordinate access arrangements with them and the provider. Do not make the home feel like a controlled space unless a specific, agreed safety need requires it.
5. Ask for local safety advice if needed
Your local police service may offer crime-prevention guidance or a home-security assessment, and local availability varies. A fire and rescue service may also offer a home safety visit; eligibility and what is included differ around the UK. Ask the local service what can be provided and whether it is suitable for the resident’s needs. If cost is a concern, ask the council, housing association or local support service whether help is available before paying for work. Be cautious of unsolicited traders who create fear or pressure you to sign immediately.
6. Respond calmly if something happens
If a burglary or attempted entry occurs, move to a safe place and contact police. Use 999 if a crime is happening now, someone is in immediate danger or urgent police response is needed; use 101 or the online reporting route for a non-emergency matter. Do not touch items that may be evidence until police advise. Tell the resident’s trusted contacts if they want that, and ask about practical support with repairs, replacement keys and feeling safe again. If money or identity details were taken, contact the bank and relevant service promptly.
Warning signs and checks
- Ask the resident what security changes they are comfortable with.
- Keep keys safe, reachable and out of sight from outside.
- Agree a safe way to verify unexpected callers.
- Review key-safe access and share codes only as agreed.
- Ask local police or fire services what advice is available.
- Use 999 for immediate danger; use the non-emergency route otherwise.
Common questions
What is the simplest way to make a home more secure?
Begin with everyday checks: close and lock doors and accessible windows when leaving, keep keys out of sight, and agree how unexpected callers will be verified. Make sure the resident can still use locks and leave safely. Police.uk offers practical home-security advice, and local police may provide further guidance. Choose steps that suit the person’s home, access needs and comfort rather than adding equipment they do not want.
Should I give a spare key to a neighbour or care worker?
Only do so with the resident’s agreement and a clear plan for who may use it, when and how access is recorded. A key safe can avoid a hidden key, but its code should be shared only with trusted people and reviewed when circumstances change. Care workers should follow the provider’s access policy. See the key-safe guide for questions about secure entry and consent.
Can I install a camera to watch the front door?
A camera may reassure some households, but it can affect the privacy of the resident, visitors, neighbours and care workers. Discuss the purpose, consent, who can view recordings and how long they are kept before installing anything. Consider less intrusive options such as a door viewer, agreed check-in or keyholder. If the resident cannot make the decision, follow the relevant capacity and best-interests process rather than assuming family preference is enough.
When should I call 999 after a security incident?
Call 999 if a crime is happening now, someone is in immediate danger or urgent police help is needed. For a past incident with no immediate danger, use 101 or the online police reporting route. If the resident is distressed, help them get somewhere safe and contact a trusted person if they wish. After a burglary, avoid disturbing possible evidence until police have advised you.
Differences across the UK
Police and fire-service arrangements differ across England, Scotland, Wales and Northern Ireland, including how home visits are requested. Local housing and council support can also vary. Police.uk provides UK-wide crime-prevention information; use the relevant national police service for reporting and local advice.
Call 999 if a burglary is happening now, the intruder may still be inside, or anyone is in immediate danger. For a past break-in, call 101 or report online.
Primary sources
The publisher checked this guide against the 7 official sources below. This is an editorial source check, not approval by a clinician, lawyer or benefits adviser.
- Police.uk: Protecting your home from crime
- GOV.UK: Contact police in an emergency or non-emergency
- PSNI: House security
- Scottish Fire and Rescue Service: Home Fire Safety Visits
- GOV.WALES: Free home safety check
- nidirect: Fire safety and prevention
- Age UK: Home security tips
Related guides
- Key safes: security, access and safe use
- Doorstep scams and rogue traders: stay in control
- Home fire safety: alarms, escape plans and fire-service visits
- Cameras and monitoring in a relative’s home
Editorial note: By Does Your Duck Quack.
