Subject guide

Memory and emotional wellbeing

Memory, confidence, loss, friendship and family relationships.

Notice changes without jumping to conclusions

Memory lapses, low mood, grief and changes in concentration can have many causes. A person may be worried, frustrated or simply want more time. Listen to how the change feels to them and note concrete examples, when they happen and whether anything else has changed. Avoid testing or correcting someone in ways that cause embarrassment.

A sudden change in confusion or awareness needs prompt attention because it may have a medical cause. For changes that develop gradually, a GP can discuss assessment and support. Memory changes and when to seek help offers a calm way to prepare for that conversation. If a diagnosis has been made, living well after dementia diagnosis focuses on continuing choice, identity and daily life.

A dementia diagnosis before 65 can affect work, parenting and family life. Young-onset dementia explains assessment routes and support for the person and family.

Make communication feel safer

The setting can help: choose a quieter place, face the person, use familiar words and allow time for a reply. A gesture, photograph or written prompt may be more useful than repeating a question. Ask what support feels comfortable, and avoid talking about the person as if they were not there. Small adjustments can make conversations less tiring for everyone.

Dementia affects people differently, so a strategy that helps one person may not suit another. Notice what works and share it with people the person wants involved. Communicating with someone with dementia explores practical ways to listen, offer choices and respond when words are difficult. Dementia behaviour changes and later stages explains how to consider unmet needs, respond to distress and plan support. If a misunderstanding arises, pause, acknowledge feelings and try again later where possible.

Make room for emotion and connection

People can continue to value friendships, familiar routines, humour and meaningful decisions while living with a health condition or after a loss. Ask what the person would like to keep doing and whether they want company or practical help. Offer choices without pressing for an answer, and respect a decision to decline.

Bereavement can bring practical tasks as well as changing feelings, and there is no single timetable for either. First practical steps after a death helps families organise what needs attention. Grief after losing a partner offers gentle ways to find support and handle difficult dates. If someone’s distress is intense, persistent or affects safety, encourage them to speak with a GP or a service they trust. Supporting relationships means staying alongside the person without deciding how they should feel.

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Health information

Memory changes: when to seek help

Memory changes: when to seek help, what to record, how a GP assessment works and how to support someone without taking over.

Useful if: People making a practical decision for themselves, or supporting someone with their agreement.

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Practical guide

Loneliness and social connection: finding a first step

Befriending services offer regular social contact by phone or in person; ask what the local service provides and choose a pace that feels comfortable.

Useful if: People who feel lonely or disconnected, including those whose health, caring role or circumstances have narrowed their social life.

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For family helpers

When a caring role ends

When a caring role ends, allow practical tasks and emotional adjustment to move at different speeds; review support, work and finances.

Useful if: Former unpaid carers facing a change after recovery, a move into supported or residential care, or the death of the person they supported.

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Practical guide

What to do when someone dies: practical first steps

What to do when someone dies includes confirming the next steps, registering the death and notifying services; take one practical task at a time.

Useful if: People dealing with a recent death and those helping them manage practical arrangements and grief over time.

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Health information

Low mood in later life: when to seek help

Low mood in later life can follow loss, illness, pain or isolation; learn what may help, how to talk with a GP and where to get urgent support.

Useful if: Older adults noticing a lasting change in mood, and relatives who want to offer support without dismissing or taking over.

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More in this subject

Detailed guidance

11 guides shown

  • Practical health guideLiving well after a dementia diagnosis

    Living well after a dementia diagnosis: plan support, daily routines, relationships, rights and future choices around the person.

  • Practical guideCommunicating with someone with dementia

    Communicating with dementia: practical ways to listen, reduce pressure, support understanding and keep everyday choices with the person.

  • Safeguarding guideHoarding, severe clutter and safety

    Hoarding and severe clutter: reduce immediate fire and fall risks through small agreed changes, compassionate support and practical help.

  • Health informationSexual wellbeing in later life

    Sexual wellbeing in later life: talk about intimacy, health changes, consent and private NHS sexual-health support without embarrassment.

  • Practical guideInclusive support for older LGBTQ+ people

    Inclusive support for older LGBTQ+ people: protect privacy, name chosen family, ask providers about practice and plan legal decision-making.

  • Practical guideAphasia and communication support at home

    Aphasia communication support at home: understand common changes, make conversations easier, and work with speech and language therapy after stroke.

  • Practical guideAutism and ageing

    Autism and ageing: explore adult assessment, preserve routines and sensory needs, and request practical adjustments as health or care changes.

  • Health informationSevere mental illness and ageing

    Severe mental illness and ageing: coordinate physical checks, medicine reviews, crisis planning and community support with the person in control.

  • Dementia and caringSundowning and dementia behaviour changes in later stages

    Sundowning and dementia behaviour changes can bring evening distress; notice patterns, check for unmet needs and ask the care team for help.

  • WellbeingGrief after losing a partner

    Grief after a partner dies can affect sleep, appetite and identity. Find first steps, support options and urgent help if safety is at risk.

  • Health and supportYoung-onset dementia: diagnosis, work and family life

    Young-onset dementia is diagnosed before 65 and can affect work, parenting and relationships. Learn how to seek assessment and plan support.